Frequently Asked Questions

1. What payment methods do you accept?

We accept Cash on Delivery (COD) and other available payment methods shown at checkout.

2. Do you offer Cash on Delivery?

Yes, Cash on Delivery is available on eligible orders within Pakistan.

3. How long does delivery take?

Orders are usually delivered within 3–5 working days after confirmation. Delivery time may vary depending on your location and order volume.

4. How can I place an order?

Simply select your desired product, choose the available options, add it to your cart, and proceed to checkout. Enter your correct delivery details and place your order.

5. Can I track my order?

Yes. Once your order is dispatched, tracking details may be shared with you through the contact information provided with your order.

6. Are the products available in stitched and unstitched options?

Product availability depends on the individual item. Please check the product description and available variants before placing your order.

7. Are the colors of the products exactly the same as shown in the pictures?

We make every effort to display product colors accurately. However, colors may appear slightly different due to lighting, photography, and individual screen settings.

8. Can I cancel my order?

Order cancellation is subject to the order status. Please contact us as soon as possible if you need to cancel your order.

9. Can I return or exchange my order?

Returns and exchanges are subject to our return and exchange policy. Please review our policy before placing your order.

10. What should I do if I receive a damaged or incorrect item?

Please contact us as soon as possible after receiving your order with clear photos of the item and packaging. Our team will review the issue and assist you accordingly.

11. How can I contact AK Closet?

You can contact us through the contact details provided on our website. Our team will be happy to assist you with your questions and orders.

12. Do you check orders before dispatch?

Yes. We make every effort to check orders before dispatch to ensure the correct product is sent to you.

13. Is the fabric quality the same as shown in the product description?

We provide product details and fabric information as accurately as possible. Please read the complete product description before placing your order.

14. Do you deliver across Pakistan?

Yes, we offer delivery to locations across Pakistan where courier services are available.

15. How can I choose the right size?

Please refer to the size information provided on the individual product page. If you need help choosing a size, contact us before placing your order.